contact page FAQ
We do not have a catalog, but you can view all of our styles on our website!
*Business Days are Monday through Friday (non Holiday)
All prices are per item:
UPS Ground * - 3-7 Business Days FREE
UPS 3 Day - 3 Business Days $8.99
UPS 2 Day - 2 Business Days $39.98
International Shipping $29.98Canada
UPS Standard Landed - 5-9 Business Days $FREE
We accept returns for refund (20% restocking fee) or store credit. Sale items are final sale and can not be returned or exchanged. You must request a return within 7 days of receiving your package.
View our full return policy
Submit a Return Request
We accept all common credit cards and Paypal
All product images available are on our website.
Once your order has been processed, you will receive an email containing a tracking number that your order has been shipped.
Comodo, our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Most of our dresses are in stock! To find out if your dress is available, choose the size and color you would like from the product page and you will see the availability message.
It is rare, but sometimes the availability of special order dresses can change after you make your purchase. If this happens, we contact you immediately.
Items marked as "Special Order" need to be ordered directly from the manufacturer. Based on the latest update from the designer, this item will be available to ship on the date provided. Please consider this date plus the shipping time of your selected shipping method to ensure the dress will arrive in time for your event.
If a dress is sold out and we do not have a listed ship date, then the item is sold out.
Every dress has a different size chart. Size charts are available on each product page on the line marked "Size". Be sure to check the size chart to get the best fit. Keep in mind you can always take a gown in if some areas are large, but you cannot let something out that is too small.
Please make sure to fill out the form in its entirety and Thedressoutlet will get back to you as soon as possible with a response.