We understand that when you need to exchange a dress, you would like to have your dream dress asap. There is no restocking fee for exchanging a dress. Therefore our turn around time for exchanges is fast to make sure you have your dress in time. Please allow us 3-5 business days to process and ship your exchange.
To return or exchange your dress, a Return Authorization is required. Returns and Exchanges must be requested within 5 days of receiving the order. We charge a 20% restocking fee for returned dresses or you can choose a store credit and will receive the full amount. Please keep in mind that we do no profit from the restocking fee and it is solely to ensure our low prices. if returning more than 4 pieces we will contact you and confirm a restocking fee before shipping out your order. Whether it is a return or an exchange, a return label is not provided when submitting a Request Authorization, including international orders.Request a Return
If you need any assistance regarding returns or exchanges and would like to speak to a dress expert please contact us.Contact Us