We understand that when you need to exchange a dress, you would like to have your dream dress asap. There is no restocking fee for exchanging a dress. Therefore our turn around time for exchanges is fast to make sure you have your dress in time. Please allow us 3-5 business days to process and ship your exchange.
To return or exchange your dress, a Return Authorization is required. Returns and Exchanges must be requested within 5 days of receiving the order. We charge a 20% restocking fee for returned dresses or you can choose a store credit and with only a %10 restocking fee. Please keep in mind that we do no profit from the restocking fee and it is solely to ensure our low prices. if returning more than 4 pieces we will contact you and confirm a restocking fee before shipping out your order. Whether it is a return or an exchange, a return label is not provided when submitting a Request Authorization, including international orders.Request a Return
If you need any assistance regarding returns or exchanges and would like to speak to a dress expert please contact us.Contact Us