Once your order has been processed, you will receive an email containing a tracking number that your order has been shipped.
Is your website safe and secure?
Comodo, our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Does thedressoutlet have a store?
thedressoutlet.com is online ONLY! While we may open a store in the future, all of our dresses are available here on the website. Please feel free to call or send us a note with any product questions and we'll get back to you ASAP!
Is my dress available?
Most of our dresses are in stock! To find out if your dress is available, choose the size and color you would like from the product page and you will see the availability message.
It is rare, but sometimes the availability of special order dresses can change after you make your purchase. If this happens, we contact you immediately.
What does "Special Order" Mean?
Items marked as "Special Order" need to be ordered directly from the manufacturer. Based on the latest update from the designer, this item will be available to ship on the date provided. Please consider this date plus the shipping time of your selected shipping method to ensure the dress will arrive in time for your event.
When will you get more?
If a dress is sold out and we do not have a listed ship date, then the item is sold out.
Where is a size chart?
Every dress has a different size chart. Size charts are available on each product page on the line marked "Size". Be sure to check the size chart to get the best fit. Keep in mind you can always take a gown in if some areas are large, but you cannot let something out that is too small.
Please make sure to fill out the form in its entirety and Thedressoutlet will get back to you as soon as possible with a response.