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Start Your Return

To return or exchange your dress, a Return Authorization is required. Returns and Exchanges must be requested within 5 days of receiving the order. We charge a 20% restocking fee for returned dresses or you can choose a store credit with only a %10 restocking fee. Please keep in mind that we do no profit from the restocking fee and it is solely to ensure our low prices .

How to return or exchange your dress?
Your dress was not as expected? We'll do anything to make it right. Just follow these steps and your'e good to go:
  1. Request a return authorization by entering your order number and zip code into the form above these instructions.
  2. After filling out the form above, you will receive an email. Print the email with your return authorization number and place it in the box.
  3. Carefully place the item back on the hanger, in the bag, and back in the box with the return form.
  4. Please write the authorization number on the outside of the box so we can see it. Don't forget to seal the box!
  5. Ship it back to us with a carrier of your choice and make sure to keep the receipt and tracking number.
  6. All international customers are responsible to pay any and all fees when shipping an item back. (Duties, taxes, customs etc.)
  7. Once your item has been received, inspected and processed,
Before starting your return, please read the rules!
  1. Please feel free to contact us with any questions.
  2. You must request a return within 5 days of receiving your order.
  3. Final Sale items can not be returned!
  4. Store Credit is available %10 restocking fee, cannot be combined with any store discounts.
  5. Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  6. If you receive a damaged item, tell us right away! That way, we can immediately send your replacement of the same style, size and color.
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