Manage Your Profile Info

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Account Setup & Basics

How do I create an account?

Creating an account is simple! Click on the person/account icon at the top right corner of our website and select "Create Account." Enter your first name, last name, email address, and a secure password, then click "Submit."

Do I need an account to place an order?

No, you do not need an account to shop with us. You can easily complete your purchase using our Guest Checkout option. However, creating an account allows you to track your orders faster, view your purchase history, and save your shipping details for future checkouts.

How do I log in to my account?

Click the account icon at the top right of the homepage. Enter the email address and password you used to register, and click "Sign In."

I forgot my password. How do I reset it?

If you cannot remember your password, go to the login page and click the "Forgot your password?" link below the sign-in button. Enter your account email address, and we will send you an email with instructions on how to reset it.

How do I update my email address or password?

Once logged into your account, navigate to your account dashboard. From there, you can edit your profile details, including updating your current email address or setting a new password.

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How do I permanently delete my account?

If you wish to permanently close your account and have your data removed from our system, please contact our Customer Support team. We will be happy to process this deletion request for you in accordance with privacy guidelines.

How do I unsubscribe from marketing emails?

If you no longer wish to receive our promotional emails or newsletters, you can click the "Unsubscribe" link located at the very bottom of any marketing email we send. You can also update your email preferences within your account settings.

How do I check my store credit balance?

Store credit is issued as a digital gift card and sent directly to the email address associated with your return. You can search your email inbox for your gift card code. To see the remaining balance, simply enter the code into the "Discount code or gift card" box during your next checkout, and the available balance will be applied.

Where can I view my order history?

Simply log in to your account, and you will immediately be taken to your dashboard. This page displays a complete list of your past and current orders, including order numbers, dates, payment statuses, and fulfillment statuses.

How do I manage my shipping and billing addresses?

Log in to your account and click on "View Addresses" located on your account dashboard. Here, you can add new addresses, edit existing ones, or set your default shipping and billing addresses to make your next checkout even faster.

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Account Setup & Basics