Policies

Can I track my international order?

Yes. Once your order has shipped, you'll receive a tracking number via email that allows you to follow your shipment.

Will I have to pay customs duties or import taxes?

Yes. International customers are responsible for any customs duties, import taxes, or additional fees required by their country's customs authorities.

How much does international shipping cost?

Shipping costs depend on your destination, package weight, and selected shipping method. The final cost is calculated during checkout.

How long does international shipping take?

International delivery times vary by destination but generally range from 7 to 21 business days, excluding customs processing.

Do you ship internationally?

Yes. The Dress Outlet ships to select international destinations. Availability depends on your country.

Sweetheart Floor-Length Satin Prom Sheath Column May Queen 2205

Which countries do you ship to?

The Dress Outlet ships to many countries worldwide. You can confirm availability by entering your shipping address during checkout.

What happens if my international package is delayed?

International shipments may experience delays due to customs inspections, local postal services, weather, or other unforeseen circumstances.

Can I change my international shipping address after placing my order?

Address changes are only possible if requested within one hour of placing your order and before the package has been processed.

What should I do if my international package is lost?

If your tracking has not updated for an extended period or your package appears lost, contact customer support so they can work with the shipping carrier to investigate.

Can I return an international order?

Yes, international orders may be eligible for returns according to The Dress Outlet's return policy. Return shipping costs and any customs-related charges are generally the customer's responsibility.

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