SHIPPING & DELIVERY AT THE DRESS OUTLET
WE CARE ABOUT YOUR ORDER!
Once you place an order, we'll send you an order confirmation email. An order status update will follow once your order has been processed. You can use our order tracker to get an update on your order at any time! Likewise, our customer service team on our live chat and email is available to assist you! For more information, please visit our contact page.
All orders are shipped the next business day. International package Duties and taxes to be paid by the recipient
All shipping days are measured in business days and depend on location. If the destination is outside a major metropolitan area, delivery time may increase.
Business Days are Monday to Friday (non-holiday).
SHIPPING RATES & DELIVERY ARRIVALS
Be assured that The Dress Outlet takes your orders seriously. We know that waiting for your dress to arrive can be hard. But we make sure that you don't have to worry about any delays in shipping your order. We are committed to providing you with a great shopping experience.
We know how important it is to get your dress as fast as possible, and that's why we offer different shipping options with different shipping rates and delivery arrivals. Check out the table below for it.
|Standard||$8.95||3-6 days||Canada||$39.99||4 days|
|Expedited||$39.98||2-3 days||Worldwide||$59.99||4-9 days|
If your order is in production and has not yet been shipped, you'll be immediately informed through the tracker and be contacted via email. We will work with you to make sure your dress arrives on time!
The Dress Outlet has integrated fraud filters to protect our customers from any suspicious or fraudulent charges. If your order is flagged for review by our fraud prevention system, we might very well request additional information before processing it. You will be contacted as soon as possible about this matter, and we ask that you contact us back immediately to verify your order and to avoid any further delays. Any order held by our fraud prevention system for verification purposes may be delayed until the necessary information is received and the confirmation process has been completed. Any shipping delays or additional upgrades caused by this verification process are the customer's responsibility.